Barclays Partner Finance has been implicated in the motor finance mis-selling scandal that affected millions of car buyers across the UK, including many residents in Yorkshire and The Humber. According to the Financial Conduct Authority (FCA), an estimated 12.1 million eligible agreements (FCA, March 2026) involved between 6 April 2007 and 1 November 2024, with around £7.5 billion (FCA, March 2026) in total mis-sold car finance agreements, averaging £829 per customer (FCA estimate). In Yorkshire and The Humber alone, approximately 517,954 residents may have been affected by these practices (ONS/FCA estimate).
Barclays Partner Finance Finance Agreements in Yorkshire and The Humber
Barclays Partner Finance’s car finance agreements, which include a range of vehicle types from compact cars to SUVs and commercial vehicles, have potentially impacted a significant portion of the population in Yorkshire and The Humber. With an estimated 517,954 affected residents (ONS/FCA estimate), this region stands out as one where many individuals may be eligible for redress following regulatory action by the FCA. In addition to these car finance agreements, Barclays Partner Finance also operated under a discretionary commission arrangement (DCA) that contributed to the mis-selling issues.
How to Complain to Barclays Partner Finance from Yorkshire and The Humber
Residents in Yorkshire and The Humber can complain directly to Barclays Partner Finance for free without needing to engage with any claims management companies. To initiate this process, individuals should visit Barclays’ dedicated complaints page at https://www.barclays.co.uk/help/complaints/. This direct approach ensures that residents do not incur additional costs and can manage their complaints independently.
What Yorkshire and The Humber Residents Should Do Next
Yorkshire and The Humber residents who believe they were mis-sold car finance by Barclays Partner Finance should start gathering relevant documents such as loan agreements, payment receipts, and any correspondence with the lender. It is crucial to check if the agreement falls within the specified period of 6 April 2007 to 1 November 2024. Once this information is collected, residents can proceed by submitting a complaint directly to Barclays Partner Finance.
Barclays PLC has set aside £325 million in provisions for motor finance redress (FCA estimate), indicating the company's readiness to address these issues promptly and fairly. This provision underscores the seriousness of the matter and highlights Barclays’ commitment to resolving complaints effectively.
Sources and references
- Financial Conduct Authority (FCA) estimates on affected agreements, total value, and average compensation: https://www.fca.org.uk/news/press-releases/fca-motor-finance-redress-programme
- ONS Census 2021 for population data in Yorkshire and The Humber: https://www.ons.gov.uk/peoplepopulationandcommunity/populationandmigration/populationestimates/datasets/populationestimatesforukenglandandwalesscotlandandnorthernireland/downloadscensus2021
- Barclays Partner Finance complaints process: https://www.barclays.co.uk/help/complaints/
How Many People in Yorkshire and The Humber Are Affected?
Based on Yorkshire and The Humber's population of approximately 250,000, an estimated 52,238 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 0.37% of the UK total of 12.1 million eligible agreements.
Barclays Partner Finance is registered at Companies House (company number 00048839) with a status of active. The company was incorporated on 1896-07-20. Its registered office is at 1 Churchill Place, London, E14 5HP. The company currently has 13 directors.
Barclays Partner Finance Complaint Statistics
According to the Financial Ombudsman Service, Barclays Partner Finance received 397 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.
Barclays Partner Finance's FCA reference number is 311753 (status: Authorised).
You can [complain to your lender](https://mlj.org.uk/guides/how-to-complain-to-your-lender) directly for free. You do not need a claims management company to check whether you are owed compensation.