Barclays Partner Finance and East Midlands residents may be impacted by the car finance scandal that has affected millions of consumers across the UK. The Office for National Statistics estimates that 12.1 million eligible agreements (FCA, March 2026) between 6 April 2007 and 1 November 2024 (FCA, March 2026). In East Midlands alone, around 461,160 residents could be eligible for redress based on the population size of approximately 4.88 million (ONS Census 2021).
Barclays Partner Finance Finance Agreements in East Midlands
The impact of the car finance scandal has been significant within East Midlands, where an estimated 12.1 million eligible agreements (FCA, March 2026) have been affected by unfair practices involving discretionary commission arrangements (FCA estimate). These agreements cover a range of vehicles including cars, motorbikes, and commercial vans. The total value of these agreements is approximately £7.5 billion (FCA, March 2026) across the UK (FCA estimate), making it a substantial issue for many East Midlands residents who took out car finance through Barclays Partner Finance during this period.
Barclays Partner Finance, as part of Barclays PLC, has acknowledged the need to address concerns raised by affected customers and has set aside £325 million in provisions to compensate those impacted. This fund is intended to help mitigate the financial burden on individuals who may have been misled or disadvantaged through unfair practices within the car finance industry.
How to Complain to Barclays Partner Finance from East Midlands
East Midlands residents seeking redress for their car finance agreements can [complain directly](https://mlj.org.uk/guides/how-to-complain-to-your-lender) to Barclays Partner Finance at no cost. The process involves visiting the dedicated complaints page (https://www.barclays.co.uk/help/complaints/), where customers can submit detailed information about their case and any relevant documentation. complaining directly to the lender, rather than through a claims management company, is both free of charge and a straightforward way for individuals to address their grievances.
Residents should gather all pertinent documents such as loan agreements, payment receipts, and correspondence with Barclays Partner Finance before initiating the complaint process. This information will help support their case and ensure that it receives thorough consideration from the lender.
What East Midlands Residents Should Do Next
The next step for affected residents is to compile a full set of documents related to their car finance agreement with Barclays Partner Finance. This includes loan agreements, payment slips, and any communication regarding the terms of the financing arrangement. Once these materials are gathered, residents should review the dates on which they signed up for the car finance plan to ensure it falls within the specified period (6 April 2007 to 1 November 2024).
Residents in East Midlands can then proceed to file a complaint directly with Barclays Partner Finance without needing to engage the services of any claims management company. This process allows individuals to handle their cases independently and avoid additional fees or complications that may arise from using external services.
Sources and References
- Office for National Statistics (ONS) Census 2021
- Financial Conduct Authority (FCA) estimate: 12.1 million eligible agreements (FCA, March 2026), £7.5 billion (FCA, March 2026) total value of agreements, £829 average per eligible agreement compensation amount
- Barclays Partner Finance complaint URL: https://www.barclays.co.uk/help/complaints/
How Many People in East Midlands Are Affected?
Based on East Midlands's population of approximately 4,900,000, an estimated 1,023,880 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 7.31% of the UK total of 12.1 million eligible agreements.
Barclays Partner Finance is registered at Companies House (company number 00048839) with a status of active. The company was incorporated on 1896-07-20. Its registered office is at 1 Churchill Place, London, E14 5HP. The company currently has 13 directors.
Barclays Partner Finance Complaint Statistics
According to the Financial Ombudsman Service, Barclays Partner Finance received 397 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.
Barclays Partner Finance's FCA reference number is 311753 (status: Authorised).