Barclays Partner Finance has been implicated in potential car finance mis-selling practices, which could affect residents of Berkshire. According to the Financial Conduct Authority (FCA), an estimated 12.1 million eligible agreements (FCA, March 2026) from 6 April 2007 to 1 November 2024, and Barclays Partner Finance's provisions for redress total £325 million. With a population of approximately 927,000 in Berkshire (ONS Census 2021), around 87,602 residents may have been impacted by these practices.
Barclays Partner Finance finance agreements in Berkshire
Barclays Partner Finance has provided car finance to many individuals across Berkshire. The affected agreements include both new and used vehicles, often through dealerships or direct sales. Given the estimated 12.1 million eligible agreements (FCA, March 2026), a significant number of residents in Berkshire might be eligible for redress. These agreements were part of Barclays Partner Finance's discretionary commission arrangement (DCA) which was widely used during that period.
How to complain to Barclays Partner Finance from Berkshire
Residents in Berkshire who believe they have been affected by car finance mis-selling practices can file a complaint directly with Barclays Partner Finance at their dedicated complaints URL: https://www.barclays.co.uk/help/complaints/. The process is free of charge, and there is no need for any claims management company. Barclays PLC has set aside £325 million in provisions to address these concerns. You do not need a claims management company; you can complain directly to Barclays Partner Finance.
What Berkshire residents should do next
If you believe your car finance agreement with Barclays Partner Finance was mis-sold, the first step is to gather relevant documents and information related to your car purchase and financing. This includes any correspondence with the dealership or Barclays Partner Finance, as well as records of payments made during the affected period.
Next, check if your agreement falls within the specified timeframe: 6 April 2007 to 1 November 2024. If it does, you should submit a complaint through Barclays' online portal. The process is straightforward and can be completed directly on their website. Remember that the Financial Ombudsman Service (FOS) offers additional recourse if your initial complaint is not resolved satisfactorily.
Sources and references
- Financial Conduct Authority (2024)
- Office for National Statistics Census 2021
- Barclays Partner Finance provisions: £325 million (as of FCA estimate)
How Many People in Berkshire Are Affected?
Based on Berkshire's population of approximately 910,000, an estimated 190,149 motor finance agreements in the area may have been affected by discretionary commission arrangements (FCA estimate, proportional calculation). This represents approximately 1.36% of the UK total of 12.1 million eligible agreements.
Barclays Partner Finance is registered at Companies House (company number 00048839) with a status of active. The company was incorporated on 1896-07-20. Its registered office is at 1 Churchill Place, London, E14 5HP. The company currently has 13 directors.
Barclays Partner Finance Complaint Statistics
According to the Financial Ombudsman Service, Barclays Partner Finance received 397 total complaints in H2 2024 BUSINESS. You can check the latest complaint data at the Financial Ombudsman Service.
Barclays Partner Finance's FCA reference number is 311753 (status: Authorised).