Did you buy an Abarth from Stoneacre Motor Group and later discover issues with your car finance agreement? Many consumers purchased Abarth vehicles through dealerships like Stoneacre Motor Group on Personal Contract Purchase (PCP) or Hire Purchase (HP) plans, only to find themselves facing unexpected challenges due to the flawed [discretionary commission](https://mlj.org.uk/glossary/discretionary-commission-arrangement) arrangements that were in place during this period. From 6 April 2007 to 1 November 2024, it is estimated that around 14 million car finance agreements were affected across the UK, totalling £8.2 billion (FCA estimate) and averaging about £700 per claimant (FCA estimate).
How Does Abarth Finance Work at Stoneacre Motor Group?
When purchasing an Abarth through dealers like Stoneacre Motor Group in North or Midlands regions, you may have opted for PCP or HP car finance. These plans often involve a discretionary commission arrangement (DCA), which means that the dealer could receive additional payments from the lender based on how many customers they refer. This system can lead to misleading information and hidden costs for consumers who are unaware of these arrangements.
Finding Your Lender
You should know that Stoneacre Motor Group is merely the dealership, not the lender providing your car finance agreement. To determine which financial institution provided your Abarth loan, you should carefully review your finance documentation. The name of your lender will be clearly stated in your contract or any paperwork related to your purchase.
If you believe that your Abarth car finance agreement was affected by unfair practices during the specified period, you can [complain directly](https://mlj.org.uk/guides/how-to-complain-to-your-lender) to your lender at no cost. You do not need a claims management company to handle this process for you. The lender is responsible for addressing any issues related to your finance agreement, and it's important to provide them with thorough evidence supporting your claim.
You can also seek assistance from an independent organisation like Motorists Legal Justice (MLJ) if you require guidance on how to proceed effectively without incurring additional expenses. Remember that the process should be straightforward once you have identified your lender and gathered all necessary documentation.
Sources and references
- Financial Conduct Authority (FCA). "Consumer Credit Sourcebook". Retrieved 1 November 2024.
- Motorists Legal Justice (MLJ). "Car Finance Claims Information Directory". Retrieved 1 November 2024.