Infiniti car finance claims have affected many consumers who purchased their vehicles through dealerships such as Perrys Motor Sales. Although Perrys Motor Sales may not currently stock Infiniti models, it is important to note that numerous individuals bought Infiniti vehicles from Perrys or similar dealer groups on both Personal Contract Purchase (PCP) and Hire Purchase (HP) finance agreements during the period from 6 April 2007 to 1 November 2024.
Infiniti Finance at Perrys Motor Sales
When buying an Infiniti through Perrys Motor Sales, the process typically involves a PCP or HP agreement. In these arrangements, customers pay monthly instalments for their chosen model while retaining ownership until they meet the final balloon payment (PCP) or complete all payments and own the car outright (HP). A
discretionary commission arrangement (DCA), which is common in such deals, allows dealers like Perrys Motor Sales to receive a portion of the interest charged on these finance agreements. This practice was prevalent during the period from 6 April 2007 to 1 November 2024 when many Infiniti car finance agreements were signed.
Finding Your Lender
It is crucial for consumers who bought an Infiniti through Perrys Motor Sales to identify which lender provided their finance agreement. Although Perrys Motor Sales facilitated the transaction, they are not the lender; you must contact the actual financial institution that issued your loan or lease contract. This information can be found in the finance documentation provided by the dealer upon purchase.
Consumers who suspect their Infiniti car finance agreement was affected by an unfair DCA should first
complain directly to their lender, not to Perrys Motor Sales. You do not need a
claims management company to handle this process; you can file your complaint yourself at no cost. The Financial Conduct Authority (FCA) estimates that 14 million agreements were impacted during the specified period, with total overcharges amounting to £8.2 billion and an average refund of £700 per agreement.
Sources and references
- FCA estimate: 14 million agreements affected (6 April 2007 to 1 November 2024)
- FCA estimate: Total overcharges of £8.2 billion (6 April 2007 to 1 November 2024)
- FCA estimate: Average refund of £700 per agreement (6 April 2007 to 1 November 2024)