Have you ever wondered if your car finance agreement with Listers Group for an Infiniti vehicle might be affected by recent legal rulings? Since many consumers purchased Infiniti vehicles through Listers Group or similar dealer groups on PCP (Personal Contract Purchase) or HP (Hire Purchase) finance, it's important to understand the implications of discretionary commission arrangements.
Infiniti Finance at Listers Group
When you buy an Infiniti vehicle from a dealership like Listers Group, the process typically involves setting up a car finance agreement through PCP or HP. While Listers Group may not currently stock Infiniti vehicles, they were among the dealer groups that facilitated such purchases in the past. During these transactions, dealers often participate in discretionary commission arrangements (DCAs), where they receive additional payments from lenders based on the volume and type of agreements signed with customers.
Finding Your Lender
It’s crucial to identify which lender provided the finance for your Infiniti vehicle when purchased through Listers Group. You can find this information by checking your finance agreement, which is typically a document or set of documents you received from both the dealer (Listers Group) and the lender at the time of purchase. The lender's name will be clearly stated in these agreements.
If you suspect that your Infiniti car finance agreement might have been affected by unfair practices, such as excessive DCAs during the period from 6 April 2007 to 1 November 2024, you should complain directly to your lender. You do not need a claims management company; most lenders provide an easy-to-use online form or contact details for complaints. It’s important to gather evidence and documentation before reaching out to the lender, including any correspondence with Listers Group and copies of your finance agreement.
You can also seek advice from Motorists Legal Justice (MLJ) or other independent sources to better understand your rights and options under the law. The FCA estimates that around 14 million agreements were affected during this period, resulting in an average loss of £700 per consumer, totaling £8.2 billion.
Sources and references
- Financial Conduct Authority (FCA): Estimates on the number of agreements affected by PCP/HP finance disputes.
- Motorists Legal Justice: Independent information directory for car finance claims.