JCT600 and Abarth have a historical connection, with many consumers purchasing Abarth vehicles through JCT600 on PCP or HP finance agreements. Although JCT600 may not currently stock Abarth models, the dealership group in Yorkshire and the North East provided financing options for these high-performance Italian cars during the relevant period from 6 April 2007 to 1 November 2024.
How Does Abarth Finance Work at JCT600?
When you buy an Abarth through a dealer like JCT600, the finance agreement is typically set up as either a Personal Contract Purchase (PCP) or Hire Purchase (HP). These agreements involve a dealership arranging the car purchase and financing on your behalf. However, you should understand that while JCT600 acts as the intermediary between you and Abarth, they are not the lender; instead, they use a finance company to fund the deal.
One common practice in these arrangements is the inclusion of a discretionary commission arrangement (DCA). This means that the dealer receives additional funds from the lender based on the terms of the agreement. While this can help cover the cost of arranging the finance and potentially offer better deals for customers, it also introduces the risk of mis-selling if not properly disclosed or managed.
Finding Your Lender: How to Identify Which Finance Company Provided Your Abarth
To ensure you are addressing your concerns with the correct party, you need to identify which lender provided the financing for your Abarth purchased through JCT600. This information is usually found in the finance agreement documentation that was given to you at the time of purchase. Look for sections detailing the terms and conditions, or a specific mention of the lending institution.
How Do I Complain to My Lender for Free?
If you suspect mis-selling or other issues related to your Abarth car finance deal through JCT600, it's important to complain directly to the lender. You do not need to use the services of a claims management company; instead, contact the lender listed on your finance agreement and provide them with evidence supporting your complaint.
You can complain directly to your lender for free without incurring any additional costs or fees. Many consumers have found that this process is straightforward and effective when supported by clear documentation and evidence. Remember, JCT600 is not responsible for handling complaints related to the financing of Abarth vehicles; you should direct your concerns to the finance company involved.
Sources and references
- FCA estimates: 14 million agreements affected (FCA estimate), £8.2 billion total (FCA estimate)
- Average claim value: £700 (FCA estimate)