Since 6 April 2007, millions of consumers have entered into car finance agreements to purchase vehicles, including Genesis models through Jardine Motors Group. While Jardine Motors Group may not currently stock Genesis vehicles, many consumers purchased these cars on Personal Contract Purchase (PCP) or Hire Purchase (HP) plans when the brand was more widely available.
Genesis Finance at Jardine Motors Group
When purchasing a Genesis vehicle from Jardine Motors Group through PCP or HP finance, it's important to understand how the process works and the role of
discretionary commission arrangements (DCAs). Dealers like Jardine Motors Group often offer these financing options as part of their sales packages. DCAs allow dealers to earn additional revenue on top of the initial car sale price, which can sometimes result in higher interest rates or other less favourable terms for the consumer.
Finding Your Lender
Consumers who bought a Genesis vehicle through Jardine Motors Group need to identify which lender provided their finance agreement. The dealer is not the lender; rather, it arranges the finance with an external provider. To find out your lender's name, carefully review your finance agreement or contact documents provided by Jardine Motors Group. These documents will typically include details such as the lender’s name and contact information.
If you believe that there are issues with your car finance agreement through a Genesis vehicle purchased at Jardine Motors Group, you can
complain directly to your lender without needing to involve any
claims management company. You do not need a solicitor or lawyer; the process is straightforward and free of charge. Your lender will be responsible for addressing any concerns or disputes related to your finance agreement.
Sources and References
- 14 million car finance agreements were affected (FCA estimate)
- Total value of £8.2 billion (FCA estimate) was involved in these agreements
- The average claim is estimated at £700 (FCA estimate)
These figures highlight the widespread impact of certain practices within the car finance industry, affecting numerous consumers across the UK from 6 April 2007 to 1 November 2024.