Since 6 April 2007, millions of consumers have entered into car finance agreements to purchase vehicles. During this period, many consumers bought Alfa Romeo vehicles through Jardine Motors Group or similar dealer groups on Personal Contract Purchase (PCP) or Hire Purchase (HP) finance arrangements. While Jardine Motors Group may not currently stock Alfa Romeo, it's important to note that during the relevant period, these dealerships played a crucial role in facilitating car purchases for many consumers.
Alfa Romeo Finance at Jardine Motors Group
When purchasing an Alfa Romeo through Jardine Motors Group or similar dealer groups on PCP or HP finance, customers often sign agreements with lenders who provide the funds necessary to cover the cost of the vehicle. A common practice in this industry is the use of a
discretionary commission arrangement (DCA), which can be a source of significant disputes and claims among consumers. In such arrangements, dealers may receive payments from lenders based on the volume or type of finance agreements they arrange.
Finding Your Lender
To identify the lender that provided your car finance agreement for an Alfa Romeo purchased through Jardine Motors Group, you should carefully review your finance documents. These documents typically include a detailed list of terms and conditions as well as contact information for both the dealer and the lender. In some cases, consumers might receive correspondence from their lenders during the term of the agreement or at the end of it that can help identify the lender.
If you believe your finance agreement is unfair or has been mismanaged in any way, the first step should be to
[complain directly](https://mlj.org.uk/guides/how-to-complain-to-your-lender) to your lender. It's important to remember that Jardine Motors Group acts as a dealer and not a lender; therefore, complaints should always go to the lending institution specified on your finance agreement. You do not need a
claims management company to handle your complaint, as you can take this up with the lender for free.
Sources and references
- 14 million agreements affected (FCA estimate)
- £8.2 billion total (FCA estimate)
- £700 average (FCA estimate)