Chevrolet car finance claims have affected many consumers who purchased their vehicles through Cambria Automobiles, despite the fact that Cambria Automobiles no longer stocks Chevrolet. Between 6 April 2007 and 1 November 2024, an estimated 14 million agreements were affected by these issues, totalling £8.2 billion in car finance.
Chevrolet Finance at Cambria Automobiles
When purchasing a Chevrolet through Cambria Automobiles, customers often opt for Personal Contract Purchase (PCP) or Hire Purchase (HP) to manage their budget effectively. These financing options allow buyers to pay smaller monthly instalments and have the option to return the vehicle at the end of the agreement under PCP terms. However, it is important to understand that Cambria Automobiles acts as a dealer facilitating these agreements, while the actual lender providing the finance could be different.
Cambria Automobiles operates primarily in South East and Midlands regions, offering various car brands including Chevrolet through partnerships with financial institutions. One common practice during this period was the use of Discretionary Commission Arrangements (DCAs), where dealers like Cambria Automobiles would receive extra commission payments from lenders, potentially impacting customers' finance agreements.
Finding Your Lender
Consumers who bought a Chevrolet through Cambria Automobiles should first check their finance agreement to identify the lender. The dealer is not responsible for handling complaints; instead, you should contact the actual lender directly. This information can typically be found in the documentation provided at the time of purchase or on receipts related to your car finance.
If you believe there are issues with your Chevrolet car finance agreement obtained through Cambria Automobiles, it is essential to address these concerns directly with the lender. You do not need a claims management company to handle this process; you can complain for free by contacting the lender directly via phone or email. It's important to gather all relevant documentation and provide detailed information about your concerns when making the complaint.
You can also seek assistance from organisations like Motorists Legal Justice, which provides independent advice on car finance issues without requiring any upfront payment or solicitor involvement. This approach ensures that you are informed of your rights and how to proceed with your lender effectively.
Sources and References
- FCA: 14 million agreements affected (FCA estimate)
- FCA: £8.2 billion total (FCA estimate)
- FCA: £700 average (FCA estimate)