Cambria Automobiles is a well-known dealership in the South East and Midlands regions that has, in the past, facilitated the purchase of Alfa Romeo vehicles through various finance options such as PCP (Personal Contract Purchase) or HP (Hire Purchase). While Cambria Automobiles may not currently stock Alfa Romeo vehicles, many consumers purchased their Alfa Romeos through this dealership group during the period from 6 April 2007 to 1 November 2024.
Alfa Romeo Finance at Cambria Automobiles
When purchasing an Alfa Romeo vehicle through Cambria Automobiles on PCP or HP finance, the process typically involves arranging a finance agreement with a lender. This agreement is facilitated by Cambria Automobiles but is ultimately provided by a separate lending institution. The dealer earns a commission from this arrangement, which can include a
discretionary commission (DCA) that may be higher than initially disclosed to consumers.
PCP and HP agreements allow buyers to make monthly payments over an agreed period while retaining the option to purchase or return the vehicle at the end of the term. For those who opt for PCP, there is often a Guaranteed Minimum Future Value (GMFV), which affects how much you need to pay if you decide to own the car outright.
Finding Your Lender
To effectively pursue any potential claims related to your Alfa Romeo finance agreement, you should identify the lender that provided your financing. Cambria Automobiles acts as a facilitator but is not the entity responsible for handling complaints or disputes regarding your car finance agreement. You should review your finance documents carefully to find the name of the lending institution.
If you are unsure about who your lender is, consider reaching out directly to Cambria Automobiles with any questions. They may be able to provide information on the specific lender used in your Alfa Romeo purchase. Alternatively, checking your bank statements for payments related to your finance agreement can also help identify the correct lender.
If you suspect that there are issues with your car finance agreement-such as overcharges or misleading information-it is important to address these concerns directly with your lender. You do not need a
claims management company; instead, you can complain to your lender for free by following their complaint procedure.
Begin the process by contacting your lender in writing and clearly outlining your concerns. If your initial complaint is not resolved satisfactorily, you have the right to escalate it further through your lender’s internal complaints system. This approach ensures that you handle the matter directly with the responsible party without incurring additional costs or fees associated with claims management companies.
Sources and References
- FCA estimates: 14 million agreements affected (FCA estimate), £8.2 billion total (FCA estimate), £700 average per customer (FCA estimate).
- Period: 6 April 2007 to 1 November 2024.