Arnold Clark, one of the UK’s largest car dealerships, has been a significant player in facilitating Aston Martin purchases for many consumers. While Arnold Clark no longer stocks Aston Martins, many buyers still have finance agreements for their Aston Martins that were arranged through Arnold Clark or similar dealer groups on either Personal Contract Purchase (PCP) or Hire Purchase (HP) terms.
Aston Martin Finance at Arnold Clark
When purchasing an Aston Martin from Arnold Clark, the dealership often facilitates financing options such as PCP and HP. These arrangements typically involve a
discretionary commission arrangement (DCA), where Arnold Clark receives a commission for arranging finance on behalf of the lender. This DCA can sometimes lead to higher interest rates or fees that might not be immediately apparent to the consumer at the time of purchase.
Finding Your Lender
Consumers who purchased an Aston Martin through Arnold Clark should check their finance agreement documents carefully to identify the name of the actual lender providing the finance, as Arnold Clark is merely the dealer and not the lender. The finance agreement will contain crucial information such as the lender’s contact details and the terms of the financing arrangement.
If you suspect that your Aston Martin car finance agreement through Arnold Clark might be affected by unfair practices, it’s important to address any issues directly with the lender rather than contacting Arnold Clark. You can complain to your lender for free without needing a
claims management company. Many consumers have received compensation averaging around £700 (FCA estimate) when they successfully resolved their complaints directly.
You do not need a claims management company, and you can handle your complaint independently by following the steps outlined in your finance agreement or contacting your lender’s customer service department. The Financial Conduct Authority estimates that approximately 14 million agreements have been affected by these practices (FCA estimate), with total compensation reaching £8.2 billion (FCA estimate).
Sources and references
- "Financial Conduct Authority" figures on car finance claims from 6 April 2007 to 1 November 2024.
- Arnold Clark operates UK-wide, including in Scotland.