Motor Finance Claims Angus - FCA Mis-Selling Investigation

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Motor Finance Claims Angus - FCA Mis-Selling Investigation

Last updated: 27 February 2026

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Angus, a picturesque Scottish council area with a population of 116,200 (ONS Census 2021), has been affected by motor finance mis-selling. According to calculations using ONS Census 2021 data and FCA estimates, approximately 10,981 drivers in Angus may have fallen victim to unfair financial practices. This article aims to provide clarity on the issues surrounding personal contract purchase (PCP) and hire purchase (HP) agreements, specifically focusing on how local residents can address these concerns directly with their lenders.

How Motor Finance Mis-selling Affected Angus

Dealerships across Angus, such as Arnold Clark Angus, Peter Vardy Angus, Eastern Western Motor Group Angus, and Macklin Motors Angus, have been involved in the sale of PCP and HP finance agreements. These local dealerships often work closely with major lenders to provide financing options for their customers. The primary lenders operating within Angus include Black Horse (Lloyds Banking Group), MotoNovo Finance, Close Brothers Motor Finance, Santander Consumer Finance, Barclays Partner Finance, and [Alphera](https://mlj.org.uk/lenders/alphera-financial-services) Financial Services (BMW).

The FCA Motor Finance Investigation

The Financial Conduct Authority (FCA) launched a full investigation into motor finance practices in the UK. This probe uncovered significant issues related to discretionary commission arrangements between lenders and dealerships. According to the FCA estimates, 12.1 million eligible agreements (FCA, March 2026) by these unfair practices from 6 April 2007 to 1 November 2024 (FCA estimate). The total value of these agreements amounts to £7.5 billion (FCA, March 2026).

How Angus Residents Can Check Their Finance Agreements

Angus residents who suspect they may have been affected by motor finance mis-selling should review their finance agreements thoroughly. Key dates to consider are from 6 April 2007 to 1 November 2024, as these fall within the FCA's investigation period. Important documents to gather include loan contracts, payment schedules, and any communication with lenders or dealerships regarding the financing arrangement.

How to Complain Directly to Your Lender for Free

If you suspect that your motor finance agreement was mis-sold, you can complain directly to your lender at no cost. Major lenders operating in Angus include Black Horse (Lloyds Banking Group), MotoNovo Finance, Close Brothers Motor Finance, Santander Consumer Finance, Barclays Partner Finance, and Alphera Financial Services (BMW). You do not need a claims management company to handle this process; all complaints can be submitted directly to the lender. If your complaint is not resolved satisfactorily by your lender, you may escalate it to the Financial Ombudsman Service for free.

Sources and References

FCA estimates on motor finance agreements (FCA estimate)
Population data from the Office of National Statistics Census 2021 (ONS Census 2021)
Car Finance Compensation in Your Area

The FCA confirmed that 12.1 million motor finance agreements across the UK qualify for compensation. The FCA-estimated scheme average of £829 per eligible agreement per agreement, totalling £7.5 billion in redress. If you took out PCP or HP car finance between 6 April 2007 and 1 November 2024, your agreement may be eligible regardless of where you live in the UK.

The final deadline to complain is 31 August 2027. You can complain to your lender directly for free. You do not need a claims management company.

Frequently Asked Questions

How many drivers in Angus might have been affected by motor finance mis-selling?

Based on calculations using ONS Census 2021 population data and FCA estimates, approximately 10,981 drivers in Angus may have been impacted by motor finance mis-selling (calculated using ONS Census 2021 population data and FCA estimates).

What should I do if I suspect my motor finance agreement was mis-sold to me in Angus?

If you believe your motor finance agreement may have been mis-sold, the first step is to review your contract details carefully. You can also complain directly to your lender for free and request a full investigation of your case.

Are there specific dealerships in Angus known for motor finance mis-selling?

While it's important to investigate any concerns about financial products offered by local dealers, there are no specific reports indicating that particular dealerships in Angus have been involved in widespread motor finance mis-selling. It is advisable to seek independent legal advice if you suspect issues with your agreement.

What steps can I take if my motor finance contract was mis-sold by a dealership in Angus?

If you believe your motor finance contract was mis-sold, start by gathering all relevant documents and contacting the dealership directly. You do not need a claims management company; you can complain to your lender for free and request a review of your case.

Important: MLJ.org.uk is an independent information resource. We are not a claims management company, solicitor, law firm, or financial adviser. We do not process claims, take fees, or provide advice. Where the law gives you a right to complain or claim directly (to a lender, council, FOS, court, or regulator), you can do so without paying a third party. MLJ.org.uk is operated by Copious Ltd, registered in England and Wales, company number 11437826.